Terms and conditions
Ember Echoes Terms and Conditions
1. Introduction
Welcome to Ember Echoes. These terms and conditions outline the rules and regulations for the use of our website, located at www.emberechoes.com.
2. Acceptance of Terms
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Ember Echoes if you do not agree to take all of the terms and conditions stated on this page.
3. Changes to Terms
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page and will be effective immediately. It is your responsibility to review these terms periodically for any updates.
4. Intellectual Property
Unless otherwise stated, Ember Echoes and/or its licensors own the intellectual property rights for all material on Ember Echoes. All intellectual property rights are reserved. You may access this from Ember Echoes for your own personal use subjected to restrictions set in these terms and conditions.
5. User Responsibilities
Users must not:
- Republish material from Ember Echoes
- Sell, rent or sub-license material from Ember Echoes
- Reproduce, duplicate or copy material from Ember Echoes
- Redistribute content from Ember Echoes
6. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and disclose personally identifiable information from our users.
7. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time. If there is a change to or cancellation of an order, we will notify you via email.
8. Pricing and Payment
All prices listed on our website are in Australian dollars (AUD) and include GST unless stated otherwise. We reserve the right to change prices at any time. Payment must be made at the time of ordering via our accepted payment methods.
9. Shipping
We ship across Australia and internationally. Shipping costs are calculated at checkout and depend on the destination and shipping method chosen. Please refer to our Shipping Information for detailed information on shipping rates and times.
10. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, you can return or exchange the product under the following conditions:
- Eligibility: Returns or exchanges must be initiated within 30 days of purchase. The product must be unused, in the same condition that you received it, and in its original packaging.
- Process: To initiate a return or exchange, please contact us at info@emberechoes.com.au with your order number and details of the product you wish to return or exchange.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within a certain amount of days.
11. Limitation of Liability
In no event shall Ember Echoes, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@emberechoes.com.au.